Privacy Policy

This privacy policy is a comprehensive compilation to serve those concerned with users who want to know how their ‘Personally identifiable information’ (PII) is/will be utilised online.

Please read this privacy policy thoroughly to understand everything about how we collect, use, protect, and handle your (PII) Personally Identifiable Information on this website.

WHAT PERSONAL INFORMATION IS COLLECTED FROM THE PEOPLE THAT VISIT OUR BLOG, WEBSITE OR APP?

While ordering or registering on our site, as appropriate, you may be asked to enter your or other details to help you with your experience.

WHEN DO WE COLLECT INFORMATION?

We collect information from you when you enter information on our site.

HOW DO WE USE YOUR INFORMATION?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the Website, or use certain other site features in the following ways:

How do we protect visitor information?

DO WE USE ‘COOKIES’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow), enabling the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

INFORMATION THAT MAY BE COLLECTED FROM YOU?

SOLECAUSE.IN collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our Website and other websites accessible from them. Kindly note that SOLECAUSE.IN does not access or store your Payment Card details (i.e. credit/debit card number, expiration date, CVV, etc.). When you make a purchase using your card, all required CC Avenue transaction details are captured on the secured payment page, encrypted using Industrial Strength Cipher, and securely transmitted to your card issuer for obtaining an authorization decision. At no time during the purchase process or thereafter does SOLECAUSE have access to or store your complete card account information.

We may collect additional information in connection with your participation in any promotions or contests offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and website use, which enables us to improve the service we provide. We will collect only such information as is necessary and relevant to us to provide you with the services available on the Website.

While you use our Website, we may have automatic access to (receive and collect) certain anonymous information in standard usage logs through our web server, obtained from “cookies” sent to your browser from web server cookies stored on your hard drive, including but not limited to:

While you are transacting on our Website, personally identifiable information collected about you may include the following:

HOW DO WE COLLECT THE INFORMATION?

We will collect anonymous traffic information from you when you visit our Website.

We collect personally identifiable information from you when you register with us or you transact as a guest. During registration, you are required to give us your contact information (such as name, email address, date of birth, gender, billing address, delivery address, pin code, mobile number, occupation, interests, etc.) Upon registration, users may receive communications from SOLECAUSE, IN (e.g. newsletters, updates). Even when transacting as a guest, we collect identifiable information (such as name, email address, date of birth, gender, billing address, delivery address, pin code, mobile number, etc.).

We use this information to contact you about the services you are using on our Website and services in which you have expressed interest.

When you purchase a product or service from us, we request certain personally identifiable information from you on our order form in order to be able to fulfil your requested service. You must provide contact information (such as name, email, and shipping address).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

You have the option to provide demographic information (such as occupation, education and gender) to us; we encourage you to submit this information so we can give you a more personalized experience on our Website.

We are the sole owners of the information collected by us at different points on our Website.

HOW IS THE INFORMATION USED?

We use your contact information (email address, mobile number, etc.) to send you the following:

Note: We send users updates upon registration and updates regarding your order status. We also send promotional emails to inform you about new arrivals, special offers, etc.

WE USE YOUR PERSONAL INFORMATION TO:

WE USE ANONYMOUS TRAFFIC INFORMATION TO:

Remember you in order to deliver better and more personalized service e.g. track your entries in our promotion schemes;

Recognize your usage privileges to our Website.

Administer and manage the smooth functioning of our Website by diagnosing problems.

Track your session and activities so that we can understand better how people use our Website.

WHO DO WE SHARE YOUR INFORMATION WITH?

We do not share or rent your information with third parties.

We do not rent, sell or share your personal information, and we will not disclose any of your personally identifiable information to any other third parties unless:

Required by special circumstances such as compliance with subpoenas, court orders, requests/orders from legal authorities or law enforcement agencies requiring such disclosure;

To help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threats to the safety or security of any person, and violations of SOLECAUSE.IN terms of use or to defend against legal claims.

We reserve the right to disclose your personally identifiable and email address information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our websites.

The security of your personal information and email address is important to us. When you enter sensitive information (such as credit/debit card number) on our acquiring bank’s system or order forms, they encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information and email addresses submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information and email address, we cannot guarantee its absolute security.

If you have any questions about security on our Website, you can email us at info@solecause.in

WHAT CHOICES ARE AVAILABLE TO YOU REGARDING COLLECTION, USE AND DISTRIBUTION OF YOUR INFORMATION?

You can accept or decline the cookies. All websites that are customizable require that you accept cookies. You must also accept cookies to register as someone for access to some of our services.

WE USE COOKIES TO:

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

IF USERS DISABLE COOKIES IN THEIR BROWSER:

If you disable cookies, some features will be disabled. It will turn off some of the features that make your site experience more efficient, and some of our services will not function properly.

However, you can still place orders.

Help remember and process the items in the shopping cart. Understand and save user’s preferences for future visits. Keep track of advertisements. Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

THIRD-PARTY DISCLOSURE`

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our Website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

THIRD-PARTY LINKS

We don’t offer or promote third-party products or services on our Website. 

GOOGLE

You can refer to Google’s advertising requirements in Google’s Advertising Principles. They’re aimed at providing a positive experience for users. Click here to know everything about Google’s Advertising Policies: https://support.google.com/adwordspolicy/answer/1316548?hl=en

WE HAVE IMPLEMENTED THE FOLLOWING:

Remarketing with Google AdSense

We, along with third-party vendors, such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our Website.

OPTING OUT:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add-on.

Users will be notified of any privacy policy changes:

On our Privacy Policy Page

Users are able to change their personal information:

DOES OUR SITE ALLOW THIRD-PARTY BEHAVIORAL TRACKING?

It’s also important to note that we allow third-party behavioural tracking.

FAIR INFORMATION PRACTICES

The Fair Information Practices Principles form the backbone of privacy law in the United States, and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to complying with the various privacy laws that protect personal information.

IN ORDER TO BE IN LINE WITH FAIR INFORMATION PRACTICES, WE WILL TAKE THE FOLLOWING RESPONSIVE ACTION SHOULD A DATA BREACH OCCUR:

We will notify the users via email within 7 business days

WE COLLECT YOUR CONTACT INFORMATION (EMAIL ADDRESS, MOBILE NUMBER, ETC) IN ORDER TO:

WHEN WE COLLECT YOUR INFORMATION, WE AGREE TO THE FOLLOWING:

TO UNSUBSCRIBE FROM RECEIVING FUTURE EMAILS, EMAIL US AT INFO@SOLECAUSE.IN.

At the bottom of each email, you’ll receive a set of instructions. Follow them and we shall promptly remove you from ALL correspondence.

CONTACTING US

If you have any questions in context with this privacy policy, please contact us using the information below.